Your privacy is fully protected at vd66

vd66 ("we", "us", or "platform") operates a safe, transparent, and trustworthy online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect when you use the vd66 website, how we process it, and how your rights are protected. Please read this page carefully.

The meaning of some important terms used in this privacy policy is clarified below:

• "Personal information" means any information that can directly or indirectly identify you — such as your name, email address, phone number, financial details, or IP address.
• "Processing" means any operation performed on information — including collection, storage, modification, retrieval, use, or deletion.
• "User" means anyone who has visited the vd66 website or created an account.

vd66 treats user privacy with the highest importance. We believe that each user's information is their own asset and it is our responsibility to handle it with complete care. Our entire platform is secured by SSL encryption and Fair Play is guaranteed.

When registering an account and using services on vd66, we may collect the following categories of information:

2.1 Registration Information

• Full name and date of birth (for age verification).
• Valid email address.
• Mobile number.
• User-chosen username and password.

2.2 Financial Information

To process deposits and withdrawals, we may ask for the following information:

• bKash, Nagad, or Rocket mobile banking number.
• Bank account number and bank name (if bank transfer is selected).
• Transaction reference number.

2.3 Identity Verification Information (KYC)

For regulatory requirements and account security, we may request a photo of a government-issued ID to verify your identity.

2.4 Usage Information

• IP address and device type.
• Browser and operating system details.
• Time of site access and session duration.
• Which pages were visited and which games were played.
• Betting history and transaction logs.

We collect information in the following ways:

3.1 Direct Collection

When you fill out a registration form, log in, make a deposit, or contact customer support, you consciously provide information.

3.2 Automatic Collection

We analyze user behavior through cookies and similar technologies:

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Performance cookies: Used to improve site speed and usability.
• Analytical cookies: To understand which sections are used most.

You can control or delete cookies at any time from your browser settings, though this may limit some site functionality.

vd66 uses collected information only for the purposes listed below:

• Account creation, verification, and management.
• Processing deposit and withdrawal transactions.
• Preventing fraud, money laundering, and unauthorized access.
• Personalizing your experience and informing you about relevant promotional offers.
• Responsible gaming monitoring — identifying unusual behavior and providing support to users.
• Customer support — resolving issues via live chat and email.
• Meeting legal obligations and assisting with investigations.

We may share information with third parties in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with the relevant payment service providers to complete bKash, Nagad, Rocket, and bank transfer transactions.

5.2 Technology Service Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) and server and cloud infrastructure providers may access a defined amount of data to operate services.

5.3 Legal Requirements

Information may be disclosed due to court orders, lawful requests from investigative authorities, or applicable legal obligations.

5.4 Business Transfers

In the event of a company merger or asset sale, user information may be transferred. Users will be notified in advance in such cases.

Before sharing information with third parties for any purpose beyond those listed above, vd66 will obtain the user's consent.

vd66 uses industry-standard technology to protect your information:

6.1 Encryption

All communication on the site is secured by 256-bit SSL/TLS encryption. The padlock icon (🔒) in your browser's address bar means the connection is secure.

6.2 Access Control

Only authorized staff can access necessary information. All access is logged and regularly audited.

6.3 Data Retention Period

Information for active accounts is retained for the entire duration the account remains active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations. Beyond that, unnecessary information is securely deleted.

6.4 Security Breaches

In the event of a data breach, vd66 will promptly notify affected users and take necessary steps to minimize harm.

As a vd66 user, you have the following rights over your own information:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request deletion of your information (unless there is a legal obligation to retain it).
• Right to restrict processing: You can apply to limit the processing of your information if you wish.
• Right to object: You can object to your information being used for marketing purposes.
• Right to data portability: You can request your information in a structured, machine-readable format.

To exercise these rights, email [email protected]. We will aim to respond within 30 business days.

vd66 is for users aged 21 and above only. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If we suspect that an account is being used by a minor, we will immediately suspend that account and delete the collected information.

If you suspect that a minor is using vd66, please notify us at [email protected].

While using the vd66 website or services, you may use services from third-party game software providers. These providers may have their own privacy policies.

vd66 is not responsible for how your information is handled on third-party platforms. The same applies to payment service providers such as bKash, Nagad, or Rocket — their own privacy policies apply to their services.

vd66 reserves the right to change this privacy policy at any time. If there is a significant change, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users via email.
• May display a notice on the site.

If you continue using vd66 after changes are made, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 — support available in Bengali and English.

We will process your request as quickly as possible and give the highest respect to your right to privacy.